FAQ

Click on the "Register" button from the homepage and fill in your professional and contact details. You’ll receive a verification email—once confirmed, you can log in and access all available content and resources.

On the login page, click "Forgot Password?" and enter your registered email address. You’ll receive a reset link to create a new password securely.

After logging in, click on your name at the top right corner of the screen and select “Edit profile". Then choose the option to “Change password” and follow the prompts.

Go to your profile page and select “Edit profile”. Update any relevant fields and be sure to click “Save” at the bottom of the page to confirm your changes.

We use cookies to enhance platform performance, tailor content to your preferences, and gain insights for service improvement. Please refer to our Cookie Policy or Privacy Policy for full details.

We welcome your feedback and questions. Please contact us through the Contact Us form or using the support channels listed on the site.

Once registered, you may request a consultation with a Nestlé Health Science representative via the platform’s Contact section. Our team is happy to support you with product insights and recommendations.

Registered healthcare professionals may be eligible to request samples to support clinical decision-making. Visit our Sampling Program page for more information and availability by market.

Our products are available through pharmacies via special order, and some may be purchased online through select retailers or official e-commerce channels.

If you wish to close your account, please reach out via the Contact Us page or email us using the support details specific to your country.